Chapter 1. The Hiring Process
Affirmative Action Plan
Affirmative action plans are policies geared to both hire
and promote minorities including women in order to diversify the workplace, to
make it multicultural and disabled-friendly, not just a bunch of white males
with a token black or two running the place.
There are several reasons companies have affirmative action
plans:
Companies with 50 or employees and at least $50,000 in
government contracts must have an affirmative action plan.
Certain public sector employers such as schoolboards are
required to have affirmative action plans.
Affirmative action plans are sometimes imposed on companies
who have been convicted of discrimination in a class action lawsuit.
Some companies have affirmative action plans because they
are morally conscientious.
Some companies do it because it makes them look good to have
a diverse workforce.
If your company is legally required to develop an
affirmative action plan, you will probably get a law firm or consulting firm to
oversee its formulation.
Under federal equal opportunity laws, affirmative action
laws and state laws, companies are required to keep personnel activity data
which breaks down employees and applicants in categories of race and sex.
The government wants these if it decides to audit you for
compliance of both discrimination and affirmative action laws.
It all gets muddled and complicated. Go to the federal enforcement agencies in
these areas:
Employment Opportunity Commission (EEOC), eeoc.gov. Refer to the Uniform Guidelines on Employee
Selection Procedures.
Office of Federal Contract Compliance Programs (OFCCP).
Company Manual/ Employee
Handbook
The best way to protect yourself legally from your employees
is to have as detailed a company manual as you can for standard of conduct and
job responsibilities. Employees are
well-advised to read their company manual and know exactly where they stand on
all issues.
Even if your company is not that big, make up a simple
manual that makes everything crystal clear.
Give it to employees to help them learn about the rules and protect you
legally in the event that a situation will come up down the line.
The biggest rule is to practice what you preach. Don't put rules in that you can't practice or
honor. Don't just buy a cookie-cutter
rule book or software package and use it.
Be specific.
This informs employees what's expected of them both to help
get the job done more efficiently and to make all the rules and legal issues
crystal clear.
Think of the company manual in two basic categories:
Human Resource Issues/ Employee Handbook
Company Policy Handbook
Human Resources are basic logistic issues like pay check,
benefits, vacation time, medical insurance, education benefits, union
relations, etc.
Company policy tells the employee how to act, what to do,
how to dress in some cases and rules of conduct.
Draft up a personnel manual covering all the relevant issues
in your organization, give one to each individual, have them sign for it then
tell them they will have to sign a form in seven days (ample time for them to
read it) stating they have read it, understand it and will live by these
rules. You could even test them on it if
you want.
A company policy manual is good for both sides. It spells out what the company expects of its
employees and what they will get from the company.A well-defined manual keeps
everything clear.
If you're really good, you will spell out the state
and federal laws you're following and give addresses where
employees can get more information on these laws and also who to contact if
they have grievances against your company on specific issues.
This way, you will look good should it ever come to pass
that an employee tries to sue you on some point of law.
Have a human resource person and your lawyer work together
to draft it up.
Hold a meeting with your top managers and ask them for
points to include in your manual.
After the first draft is done, hire some English literature
or business students to critique it and add ideas to it.
Get ideas by perusing other company websites or getting a
hold of other company websites.
Make the text as simple as possible. Use lots of titles and subtitles to make it
easy to find specific information.
Edit the manual at least twice to make it as simple and
clear as possible. Give it to two
different people to edit. You could get
a secretary to do it or hire a freelance writer.
Make your Table of Contents and Index as detailed as
possible.
Start it with a Welcome letter from the boss, then move into
a brief history and background, the company vision along with an organizational
chart with photographs and basic job descriptions of managers.
Clearly list the company holidays each year. State the amount of vacation days and sick
days and what happens to these days if they're not used. They're often converted to cash. For vacation pay, what you don't use in any
year, you get paid for.
With sick leave, most companies have a lifetime cap of 1300
hours or so of unused sick leave that they won't pay you for when you leave the
job. You either use them for a
legitimate business or they're gone forever.
In any case, run it by an employment lawyer to check it over
before you print it up for the employees.
Put a suggestion form at the end that the employees can tear
out and write feedback about the manual and other ideas if they want.
Make everybody sign for the manual then sign a form two
weeks later stating they have read it and understand it.
Books about the company manual are at #658.45 at the
library.
Company Rulebook Major
Points
The SBA at sba.gov have prepared an article called Pointers
on Preparing an Employee Handbook. Some
of the major points are:
Welcome message.
Company history and vision.
Equal Employment Opportunity/ Affirmative Action Statement.
Employment Rules
Employee Rules.
Job responsibility.
Terms of employment, job responsibility.
Probationary period.
Grounds for termination.
Resignation procedure.
Severance pay.
Dress code.
Hours of work.
Chain of command.
Clocking in and out.
Personal Evaluation Report.
Probationary period.
Rate of pay.
Shift premiums.
Health and safety.
Procedures for complaints.
Benefits
Overtime.
Raises, promotions.
Expense account.
Holidays.
Vacations.
Sick leave.
Maternity leave, paternity leave.
Health and life insurance.
Medical benefits.
Parking.
Training and education.
Christmas bonus.
Retirement savings plan.
Pension.
Profit-sharing plan.
Jury duty.
Military Reserve leave.
Unemployment insurance.
Standard of Conduct
Absence from work.
Attendance at social functions mandatory or elective.
Dealing with the media.
Dress code.
Drug use at work
Drug and alcohol use off the job
General behavior.
Late for work.
Laziness on company time
Lunch, other breaks
Personal telephone and internet usage while at work.
Personal work on company time
Responsible to read the company manual and abide by it.
Treatment of customers
Workplace romance
Legal Matters
Equal Employment Opportunity Guidelines
Sexual harassment
Religious customs on the job
Political affiliations
Political or religious preaching on the job
Child support garnishing of wages
Safety and Health
Safety rules
Emergency procedure
Return to work policy
Drug-Free Workplace
Government Mandated Employee Benefits
FICA, Social Security
Unemployment
Worker's Compensation
Military Reserve Duty
Maternity Leave
Time off to vote
Jury Duty
State laws for employees
Insurance
Health
Life Short-term disability Long-term disability
Employee-Company Relations
Union-management relations.
Passing knowledge onto employees.
Company newsletter.
Employee complaints
Company website for employees.
Suggestion box
Bulletin board
Special Services
Employee discounts.
Monthly newsletter.
Credit Union.
Education plan.
Onsite cafeteria.
Onsite gym.
Annual social events.
Bowling league.
Soccer team.
Overall, some of the possible topics for a company manual
are as follows:
Accidents
Address change
Advance in pay Affirmative
actionAttendance/absenteeism/lateness
Automobile parking
Awards
Bereavement leave
Bonding with workers
Bulletin boards
Business conference
Change of status
Communications
Complaints
Confidential information
Conflict of interest
Counseling
Credit union
Death of employee
Demotion
Disability
Discharge/ termination
Dress/appearance
Drugfree workplace
Education, aid to
Employment agreements approvals
Employee assistance programs
Employee services
Equal employment opportunity
Exempt/non-exempt classification
Exit interview
Expense account, travel, accommodations, meal
Flexible work schedule
Food service
Garnishment
Gifts or gratuities
Harassment
Health and welfare plans
Holidays
Hours of work
Independent contractor
Identification, employee
Insurance, life, accidental, death, dental
Internal assignment
Job descriptions
Job postings
Jury duty
Leaves and absences, disability
Leave, military
Leave, pregnancy
Library
Lost and found
Meal allowance
Medical and dental appointments
Medical approval
Medical records
Memberships
Military reserve training, annual
Minors working
Non-union employee relations
Objectives, company
Opinion surveys
Organizational charts
Orientation of new employees
Outside employment
Overtime payment
Passes
Patents
Performance appraisal, employee
Personal time off
Personnel records, privacy, release of information
Policy and procedure manual
Political activities of employees
Probationary period, new employee
Profit sharing
Promotion
Purchases, employee
Radios
Recognition, employee
Recreation, activities
Recruiting/ hiring
Relocation of employees
Retirement plan
Return to work restrictions after medical illness
Safety
Salary continuation plan
Savings bonds
Separation
Service awards
Severance pay
Sick leave
Smoking
Social security
Solicitations
Status, definitions of employment
Suggestion plan
Telephones
Termination
Training and development
Transfer
Travel insurance
Tuition aid
Unemployment compensation tax
Uniforms
Union relations
Visitors/tours
Voting, time off to
Wage/salary administration
Work area cleanliness
Workers' compensation
Books about the company manual are at #658.45 at the
library.
Employee Investigations/
Employee Screening Tests
Private investigators and pre-employment screening firms
that do employment or pre-employment investigations for corporations are
regulated by the Fair Credit Reporting Act which means they can investigate an
individual's credit history with a court order or his or her written consent
but both they and/ or the company they work for are bound by law to provide the
individual with certain disclosures, notices and authorizations aimed at
protecting the prospective employee's rights.
In general, these conditions are:
Notification to the employee that an investigation will be
conducted;
If adverse action will be taken against the employee as a
result of the investigation, he or she must first be advised that adverse
action is pending. At this time, the
employee must be provided with a copy of the investigative report;
Within a reasonable amount of time, the employee must be
given notice that adverse action has been taken as a result of the
investigation. The employee must be
provided a copy of his rights under the FCRA with all written communications
throughout the investigation.
Some private investigator trade groups are lobbying to
reduce the stringent regulations regarding employee investigations.
You can get information on the Fair Credit Reporting Act by
going to the Federal Trade Commission's website, ftc.gov, clicking onto
the "business" button then
going to the Fair Credit Reporting Act area.
The Fair Credit Reporting Act is located at 15 USC 1681, et
seq.
verificationsinc.com, employment screening solutions.
successfactors.com, employee evaluation, screening tests and
evaluations for sale.
business.com
Employment Contract Info
Typical factors in an employment contract are:
Starting date.
Your exact job responsibilities.
Term of employment.
Compensation, salary, bonuses, stock options, employee
benefits, company car, club memberships, loans, profit sharing, etc.
Termination conditions.
Severance compensation.
Death benefits.
Disability provision.
Amendment clause.
Probation period.
Your chain of command.
Your benefits and perks; medical, insurance, pension, car,
expense account, etc.
Guarantee of employment for a specified period of time.
Termination rules on both sides like they each must give
timely notice.
Secrecy provisions
Job title.
Changes in job duties
Salary.
Signing bonus if any.
Raises.
Notice of contract renewal or nonrenewal
Parking space.
Vacation time per year.
Severance package should you be terminated without cause.
Just about anything else.
All employment contracts are open and negotiable. Although the employer usually has it all set
up, a good employee can make demands and include them in the contract.
Some employment contracts are negotiated with hired guns on
each side trying to get the best deal for their clients. The bottom line is always salary. Be tactful but get all the exact details so
they don't snow you later or leave you hangin'.
Compromise, reach a common ground. Expect benefits. Offer a renegotiation clause within a year or
two. You don't have to accept it right
away. You can think about it first. Don't overestimate your value. Everybody's expendable.
If you're good, you can negotiate.
Get a good definition of your job description in writing,
keep it current by updating it from time to time with your boss and keep a
paper trail of relevant things that happen to you on the job, both good and bad
should you ever need it in a tough situation where they want to get rid of you.
Books about employee issues are at #331.25 or HF5549 at the
library.
Try #658.311 or HF5549.5 at the library for books about
recruiting employees from a manager's point of view. Also go to the American Management
Association's website amacombooks.com for books about the subject.
careerjournal.com/jobhunting/negotiate/
careerjournalasia.com/jobhunting/negotiate/
careerjournaleurope.com/jobhunting/negotiate/
cio.com/article/100252/how_to_negotiate_an_employment_contract
collegerecruiter.com/pages/questions/question236.html, how
to negotiate a signing bonus.
ehow.com/how_1379_negotiate-employment-contract.html
employmentattorneylosangeles.com/contract_law_faqs.html
employmentdigest.net/2007/03/how-to-negotiate-an-employment-contract/
en.wikipedia.org/wiki/employment_contract
enterasia-info.com/contract.html, expatriate employment
contract.
grosman.com. legal advice in employment and labour law
issues, wrongful dismissal cases, employment contracts and human rights.
legalmatch.com/law-library/article/employment-contract-law.html
lifehacker.com/software/career/how-to-negotiate-a-great-work-contract-235059.php
madufflaw.com/employment, executive compensation agreement
employment contract negotiation.
mmaonline.net/pdf/physiciansguideemploymentcontracts2004.pdf,
a physician's guide to employment contracts.
railpersonnel.com/frontend/resource/pdf_doc/the_employment_contract.pdf
/offers.html
sabonline.com, learn effective negotiation skills.
scotworkusa.com, learn effective negotiation skills.
Immigrant Issues
The Immigration Reform and Control Act of 1986 requires
employers to be able to prove that all employees hired after November 6, 1986,
are legally authorized to work in the United States.
The employer is responsible to check documentation within
three days of hiring them and keep this record on file for three years.
The new employee must submit an I-9 Form to provide proof of
immigrant status. Call the Immigration
and Naturalization Service's Information Number 800-870-3676 to get information
on the new "green cards," Form 766.
According to the Immigrant Act of 1990, Public Law 101-649,
there are seven categories of employable immigrants;
Individuals with unique or extraordinary skills.
Professionals with advanced degrees.
Skilled workers without advanced degrees and unskilled
workers who will do jobs which the DOL certifies there is a shortage of
Americans for.
Special category of religious and social workers.
Immigrants who have the capacity to invest at least one
million dollars and hire ten workers.
H-1B, temporary workers who will not become citizens.
H-2B, temporary, non-agricultural workers.
americanlaw.com
cis.org, 202-466-8185, employer sanctions database contains
a list of companies who have gotten fines for employing illegal aliens.
crossborder.com, taxes.
fred.net/mahesh/immigration.html
ilw.com, immigration law.
ins.gov
ins.usdoj.gov/graphics/formsfee/forms, forms.
ins.usdoj.gov/graphics/formsfee/feechart.htm, fees.
iom.int/defaultmigrationweb.asp, immigration database.
livingabroad.com
mks.com/~richw/dualcit.html, dual citizenship.
refugeecaselaw.org
shusterman.com
state.gov, u.s. department of state.
travel.state.gov/visa_bulletin.html
visalaw.com, immigration law.
Immigration and Naturalization Service (Ins)
Department of Justice
425 I Street, N.W.
Washington, Dc 20536
202-514-4316
202-514-2783 (Tdd)
800-375-5283
ins.gov
ins.usdoj.gov
Look in your telephone directory under "U.S.
Government, Justice Department, Immigration and Naturalization Service."
American Immigration Lawyers Assn.
1400 Eye St. Nw
#1200
Washington, Dc 20005
202-371-9377
aila.org
Cross Border Tax and Accounting
3336 N. 32nd St.
#100
Phoenix, Az 85108
800-858-3357
cbta.net
Newsletter and professional services.
Immigration Form I-9
All employers are responsible for completing a Form 1-9 for
everyone they have hired after November 6, 1986.This law is administered by the
INS in order to help keep illegal aliens taking jobs away from American
citizens.
The law requires employers to:
Have the new employee fill out Section one of Form I-9 on
the day they start work.
Look over the Ids new employees present to them. If they look fake, employers must reject
them. In order to further legally
protect themselves, some employers photocopy the Ids presented to them to have
documentation that they complied should the INS come calling.
Complete Section 2 of Form 1-9 within seventy-two hours of a
new employee's start date.
Keep Form 1-9 for three years after the date of hire or one
year after the person's employment is terminated, whichever is later.
Have Form I-9 ready for inspection to an officer of the
Immigration and Naturalization Service, Department of Labor or the Office of
Special Counsel for Immigration Related Unfair Employment Practices if they
come calling.
There are three types of legal employment:
Citizen.
Lawful permanent residents, authorized to work with a green
card.
Aliens authorized to work here for a specified period of
time such as those with H-I B worker visas.
If a new employee doesn't have ID, he has three days to
produce it otherwise you can fire him.
If he has lost his Social Security Card, he can go to the local Social
Security Office, apply for a new card and by filling out Form SS-5, he will
receive a receipt of application for the Social Security card which is enough
evidence for now but then he has ninety days to show the actual document
otherwise you have the right to fire that person.
The employer fills out Section 2 of Form 1-9. Violation of any of this law could result in
both fines and criminal prosecution. If
it's just an honest mistake, you will get a fine. If it's intentional fraud, you will be fined
and could be charged criminally.
The acceptable documents for conformance with Immigration
and Control Act are as follows:
LIST A. Documents
That Establish Both Identity and Employment Eligibility
1. U.S. Passport (unexpired or expired)
2. Certificate of U.S. Citizenship (INS Form N-560 or N-561)
3. Certificate of Naturalization (INS Form N-550 or N-570)
4. Unexpired foreign passport with I-551 stamp or attached
INS Form I-94 indicating unexpired employment authorization
5. Alien Registration Receipt Card with photograph (INS Form
I-151 or I-551)
6. Unexpired Temporary Resident Card (INS Form I-688)
7. Employment Authorization Card (INS Form I-688)
8. Unexpired Reentry Permit (INS Form I-327)
9. Unexpired Refugee Travel Document (INS Form I-571)
10. Unexpired Employment Authorization Document issued by
the INS which contains a photograph (INS Form I-688B)
OR
LIST B. Documents
That Establish Identity (to be presented with a document from List C)
1. Driver's license or ID card issued by a state or outlying
possession of the U.S. provided it contains a photograph or information such as
name, date of birth, sex, height, eye color and address.
2. ID card issued by federal, state, or local government
agencies or entities provided it contains a photograph or information such as
name, date of birth, sex, height, eye color and address
3. School ID card with a photograph
4. Voter's registration card
5. U.S. Military card or draft record
6. Military dependent's ID card
7. U.S. Coast Guard Merchant Mariner Card
8. Native American tribal document
9. Driver's license issued by a Canadian government
authority
For persons under age 18 who are unable to present a
document listed above:
10. School record or report card
11. Clinic, doctor, or hospital record
12. Day-care or nursery school record
AND
LIST C. Documents
That Establish Employment Eligibility (to be presented with a document from
List B)
1. U.S. Social Security card issued by the Social Security
Administration (other than a card stating that it is not valid for employment)
2. Certification of Birth Abroad issued by the Department of
State (Form FS-545 or Form DS-1350)
3. Original or certified copy of a birth certificate issued
by a state, county, municipal authority, or outlying possession of the United
States bearing an official seal
4. Native American tribal document
5. U.S. Citizen ID Card (INS Form I-197)
6. ID Card for use of Resident Citizen in the United States
(INS Form I-179)
7. Unexpired employment authorization document issued by the
INS (other than those listed in LIST A)
For more information, get the booklet Handbook for
Employers: Instructions for Completing Form I-9:
immigration.gov/graphics/formsfee/forms/index
U.S. Citizenship and Immigration Services 20 Massachusetts
Avenue NW
Washington, DC 20529 800 375-5283
uscis.gov/graphics/lawsregs/handbook/hnmanual.htm
Handbook for Employers (M-274), help employers deal with the
department's procedures and forms.
New Hires Database
Federal law requires every state government to set up a
database that documents all people newly hired in the state. This is done in order to track people trying
to escape child support obligations.
After an employee is hired, an employer has twenty days to
register the new employee in the New Hires database used to track child support
cheats.
acf.hhs.gov/programs/cse/newhire/employer/private/nh/newhire
Chapter 2. The Hiring Process 2
Probationary Period
There are probationary periods for disciplining existing
employees and probationary periods for the new employed. In my opinion, take all employees for a test
drive. Put them on probation for the
first year.
The candidate must prove that he or she is worthy of the job
by doing it for at least several months, day after day.
Legally speaking, rejection during the probationary period
is not termination. It's considered part
of the hiring process and the employee is rejected.
Just as an employer is free to let an employee go during the
probationary period, the employee is also free to leave. This can be a time to evaluate whether or not
the job is as good as it was portrayed to be.
All new employees should be told, in writing, that they will
not achieve the status of regular employee until this probationary period has
been successfully completed.
In many cases, new employees do not get the normal benefits
such as medical care, insurance, etc., but they do get vacation times and sick
days.
Sponsoring Skilled Foreign
Workers
If your business is in an academic or high-tech field, you
might have to recruit from abroad. In
order to get a visa/ green card for a foreign worker, you have to first prove
that you tried to find a qualified American worker but couldn't.
The employer usually must obtain a Labor Certification from
the U.S. Department of Labor saying there is a shortage of such workers in
America.
You prove you can't find a qualified worker by running ads
in newspapers and on the internet to document your attempts to find workers in
America first.
Relating to the employment option of U.S. Immigration, of
the five categories of immigrant visas, called preferences, the first three
apply:
(1)(a), Extraordinary Ability.
(l)(b), Outstanding Professors and Researchers.
(2) Advanced Degrees, Exceptional Ability, Professionals.
(3) Skilled Workers.
To qualify for these preference categories, an individual
must have some academic degrees plus some years of experience in their fields.
For the second and third preferences, the sponsoring
employer must file a "Petition for Prospective Immigrant Employee"
form (INS Form 140).
Attorneys' fees for this process is several thousand dollars
and it can take anywhere from one to five years.
The simplest way to sponsor a foreign worker is probably
through an H-lB nonimmigrant visa for temporary employment as a Specialty
Occupation. The term is usually six
years.
American Immigration Lawyers Assn.
1400 Eye St. Nw
#1200
Washington, Dc 20005
800-954-0254
202-371-9377
ilrs@aila.org
aila.org
U.S.A. Immigration and Naturalization
Immigration and Naturalization Service (Ins) Department of
Justice
425 I Street, N.W. Washington, Dc 20536 202-514-4316
202-514-2783 (Tdd)
800-375-5283
ins.usdoj.gov
ins.gov
Look in your telephone directory under "U.S.
Government, Justice Department, Immigration and Naturalization
Service." If it does not appear,
call the appropriate Federal Information Center number.
Tax Credit for Hiring
Welfare To Work Folk
If you hire people on welfare that the government is trying
to get into the workforce, some state governments subsidize up to one half of
the wages you pay them. Contact them for
more information.
On a federal level, The Work Opportunity Tax Credit and the
Welfare to Work Tax Credit gives employers benefits. Call the IRS at 800-829-3676 (irs.gov) and
get Form 8850 (Pre-Screening Notice and Certification Request for The Work
Opportunity and Welfare to Work Credits).
Get Form 9061 (Individual Characteristics Form) from the
Department of Labor (202-219-9092, doleta.gov/wotc).
Welfare To Work Partnership
1250 Connecticut Ave. Nw
Washington, Dc 20036
202-955-3005
Fax: 202-955-1087
welfaretowork.org
Work History Verification
This is for employers looking to check up on people applying
for work.
employmentverificationguide.com
advancingwomen.com/careers/5722.php, the importance of
background verification.
arsbackgrounds.com/verification.htm
corporateinformation.com
freerecordsregistry.com/check-employment-history.htm
hprc.ncqa.org/cvoresult.asp
jobsearch. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/cs/backgroundcheck/a/background.htm
myjobhistory.com/howitworks.asp, affix our seal of
verification to your resume. your work history, education and credentials are
independently verified and instantly available online for employers.
ncqa.org/programs/accreditation/certification/cvo/cvotext.htm, check on
credentials.
resumeverify.com
securesolutionsusa.com/services/employment_history.htm
selectinformation.com, investigation firm specializing in
pre-employment screening.
staftrack.com/work.htm, employee screening specializing in
criminal records, credit reports, workers comp records, education verification,
credentialing,driving records and work history. theworknumber.com
usis.com/commercialservices/retail/historyverification.htm
verires.com
workfirst.wa.gov/about/dra/guidance_verification_1206.pdf,
further guidance on work verification plans.
yourinformationsource.com/mainpages/education.htm
Professional Credential
Verification Services
There are private degree checking services out there. You present them with the name of a school
and name of an individual. For $50 or
so, they check to see if it's a real school accredited by a government
sanctioned accrediting agency and get a transcript of all courses the
individual took there.
Be wary of phony degree checking services advertising on the
internet. Anyone can set up a website
and tell their clients anything they want or what they want for a fee even if
it's not the truth.
aacrao.org, american assn. of collegiate registrars and
admissions officers.
naces.org, national assn. of credential evaluation services.
prometheusbooks.com, book about diploma mills, tells
employers how to deal with employees with fake degrees.
arsbackgrounds.com/verification.htm
ece.org ecnext.com
edverify.com, 877-338-3743
investigationnet.com
jobsearch.
dead website, try dotdash.com, thebalance.com and thoughtco.com
/cs/backgroundcheck/a/background.htm
manta.com
pcvs.net
usdatalink.com/services/311_overview.htm resumeverify.com
securesolutionsusa.com/services/employment_history.htm
selectinformation.com, investigation firm specializing in
pre-employment screening.
staftrack.com/work.htm, employee screening specializing in
criminal records, credit reports, workers comp records, education verification,
credentialing, driving records and work history. studentclearinghouse.com
usis.com, us investigations services.
usis.com/commercialservices/retail/historyverification.htm
verires.com
Chapter 3. How Do You Find Good Workers to
Hire?
Finding Employees to Hire
1
When you get to your final few employee candidates for an
important job, invite each to come in and work for you for a day while you
watch them.
Go to professional networking websites to look for
employees.
Take all employees for a test drive. Put them on probation for the first year.
When setting out to hire someone, first of all define the
job being offered as specifically as possible so that potential employees will
know exactly what you're looking for.
Advertise, get a pool of candidates then before you interview them, plan
out your interview.
Write out a dozen or so questions you feel you should
ask. Have information about the company
ready for the potential employee, things like pay, bonuses, corporate culture,
training (if applicable), job responsibilities, etc.
The questions employers cannot ask during an interview are
as follows:
Age.
Ancestry.
Citizenship.
Color.
Creed.
Criminal background.
Disability.
Family status.
Gender.
Marital status.
National origin.
Public assistance recipient.
Race.
Religion.
Sexual orientation.
The laws regarding hiring employees are as follows:
Different agencies require that you keep paperwork regarding
employees for different lengths of time, all the way from application forms to
contracts and payroll records. The
minimum period is two years. The maximum
period is ten years.
What you're looking for is:
Attitude.
Experience, maturity.
Stability, potential for longevity.
Leadership potential.
Technical skills.
It all comes down to creating rapport with the
individual. Use your intuition in
deciding whether to hire someone or not.
Check references but don't be bound by them.
The true test is who this person is standing in front of
you. Look for someone who naturally
lives an interesting life and enjoys the process of hard work. It's in their auras.
Look for people similar to you ideologically. Don't hire big mouths, loud mouths, motor
mouths and bullshitters. Beware of
arrogant people and people who promise the world but deliver considerably
less. Don't hire bullies or scamming
type people who want to take the easy way out.
People are basic.
They are either good workers or bad workers, positive or negative,
whiners or doers, givers or takers, etc.
If you're unsure about someone, if they don't clearly seem
like a good worker to you, do yourself a favor, tell them you will call then
keep interviewing until you find someone who looks like they respect themselves
enough to be a good worker.
As an employer, get a federal ID number and take care of the
taxes you pay with each employee.
Your job is to find qualified workers who can do the
job. Some ways are:
Check out college and high school students through
internships and co-op programs where they work for you for a few hours a week
or for the summer and if you come across good workers, offer them fulltime
jobs.
Have a 90 day, six month or even a year probation all
spelled out in your rules and regulations.
During this time period, you can either let this person go or make them
fulltime employees which means they get all the regular benefits and can't be
fired without going through the regular channels of disciplinary review.
Place a "Help Wanted" advertisement on your
website or corporate newsletter if you have one.
Ask your top employees, business colleagues and friends if
they know a good worker looking for a job.
Bring in interns, temps from temp agencies and
volunteers. If any of them are good,
hire them.
Take drop-ins seriously.
They were motivated enough to come in.
Network with local professionals, local business and social
service clubs.
Place an ad through your free government employment agency.
Place a classified ad in newspapers and magazine.
Put a sign at your place of business.
Place an ad on a job website.
Use for-profit employment agencies and executive recruiters/
headhunters to bring you qualified people.
Go to job fairs to recruit workers.
Go to schools and recruit there.
Go to trade and professional organizations.
For a job ad, put the date you're listing it, the name of
your company and a brief description of what you do, a description of the job,
necessary qualifications, pay and benefits, employment procedure.
Get their application form/ resume, have an interview, do a
background check through credit and criminal records if you want and go from
there.
If you want to hire freelancers instead of regular
employees, state it in your ad, post ads on freelance type websites then make
sure you match the IRS's criteria for what constitutes an independent
contractor and go from there. This is
one way to avoid tax headaches but could be shaky with the IRS.
Because good workers are hard to find in specialized fields,
it's sometimes very competitive for employers who have to offer the best
package overall in order to attract top talent.
Find out what the others are paying and either stay competitive or top
them.
Some other incentives are:
Health and dental insurance.
Disability insurance.
Life insurance.
Pension.
Stock ownership.
Cash bonuses for completed projects.
Commissions.
Matching funds for a retirement savings plan.
If you want to diversify your workplace with minorities, go
to the minority employment websites.
After you hire somebody, in order to stay legally sound, do
the relevant things in this checklist:
Fill out immigration Form I-9 on the employee,
immigration.gov/graphics/formsfee/forms.
Have the employee go through a medical exam, if applicable.
Have the employee fill out IRS Form W-4 and a state tax
form, if applicable.
Have the employee fill out Form EEO-1 relating to
discrimination, eeoc.gov.
Hand out a copy of the job description, your employee
handbook and other policies and verify that the employee reads it by making him
or her sign a paper saying they did.
Have the employee agree to sign an arbitration agreement
which will mean that if there is an employee-employer dispute, it will be
resolved through arbitration rather than through the courts.
Have the employee sign noncompete and confidentiality
agreements (not sharing trade secrets), if applicable.
Take care of health insurance if you offer a group policy.
Start up employee benefits.
After an employee is hired, an employer has twenty days to
register the new employee in the New Hires database used to track child support
cheats.
Try linkedin.com, go to job insider.
Finding Employees to Hire
2
Be clear on what exactly you are looking for out of this new
employee. Write it up in your ad. Space is free on websites like
craigslist.org. You can pay a headhunter
if you want but all I ever do is go to craigslist, find the jobs category and
post my ad up of who I'm looking for and I always get at least a dozen
responses. Mind you, I'm not looking for
a specialist. I'm usually looking for a
basic website designer or word processor.
You might be tempted to outsource some work to some guy in
India for ten bucks an hour but I prefer dealing with people face-to-face.
One of the easiest ways to find a new worker is to ask your
current employees if they know someone with that skill looking for a job.
If you want general labor, look for a local group that helps
new immigrants then tell them you're looking for a new employee.
You can go to any church and ask the priest if he knows
anyone looking for a job.
I went with my father one time to the front of the Salvation
Army homeless shelter. He hired some
guy. The guy got his first pay check and
we never saw him again. Don't hire
homeless bums. They're bums because they
choose to be. If you offer a bum a job,
he might go with you to case out your joint to break-in later.
If you're looking for a specialist, the closer the person
lives to you, the better off you'll both be.
There is nobody that special in virtually every occupation that you need
to go more than a few hundred miles to find a good one who can do the job. Research scientists and a few other fields
are highly specialized but everything else is pretty generic.
Retirees can turn out to be good workers. Look for a local senior website and post an
ad up on it. Try aarp.org and carp.ca.
Some disabled people are good with sit-down work like
answering phones, doing administrtative work, doing something on the computer,
etc. Contact local disability
organizations. My thinking is that these
people, if they're not too angry or have gotten over their beef with life for
giving them a lousy hand, will appreciate a job more than the average person
would therefore be better workers than average normal people.
The local newspapers will charge money for you to place an
ad. I say stick with backpage, kijiji
and craigslist.
Every college has an employment page on their website where
employers can post free ads.
Most of the time, you, as an employer, have to pay for the
services of a recruiter and pay to get access to a website that has a bunch of
resumes on it, a resume bank.
Some professions have a national trade/ professional
organization with local chapters. Find
the local chapter in your area and put an ad up on their website.
Find your local chamber of commerce (chamberofcommerce.org)
and put a free ad up there.
If your field is a major offered at college, look through
the list of clubs at your local college.
If you find a club related to your field, send them an email asking them
to post your ad up. Another thing is to
go to the college building where your subject area is taught, put an ad up on
the bulletin board somewhere in there.
If there is an in-box for graduate students, put a copy of your ad in
every slot. Young people are generally
desperate for money and hungry to prove themselves.
If you have a friend who works for a competing company, ask
him or her if anyone is retiring or is looking for a job.
Don't hire anybody cold.
At least talk to them for ten minutes to see where their head is
at. If you like them, offer them the
job. If you don't, tell them you got
another guy to see about the job then you'll decide who to hire.
The truth is that you can learn more about a person in a ten
minute talk-discussion-interview than a resume will ever reveal. Resumes tell you what formal skills someone
has but they do not tell you the person's ability to act civilly with other
people, their anger quotient or how vain they are. You learn these things very quickly talking
to someone. I've seen impeccable resumes
then I call the guy up and talk to him and I know in about two minutes he's
some self-centered prima donna who won't do an inch more work than he feels he
must to satisfy the job requirements.
I'm looking for somebody with a sense of dedication not some
pompous ass who will never go out of his way to do anything extra. The western world is a culture of
entitlement. Millions of young people
think they are worth a lot more than they actually are. Weed these people out before you ever hire
them. I've seen some really arrogant
jerks in my day and the funny thing is that they don't know they're jerks. They think they're cool, nice, friendly,
capable workers doing a great job. I
think it's common with the young generation.
They grow up watching material excess on TV and think it will come easy
to them. They think they deserve it
without working too hard.
Some young people are ambitious and know they must act
humble and dedicated to get ahead but a lot of young people have to learn over
time through experience that they have to appease other people like a boss in
order to get ahead. Most people over 35
know how the game works.
Many people under 35 have an inflated sense of their value
in the workforce. That's what being
young is about - narcissism aka self-centeredness so young workers are a
gamble. You might get a good one or you
might get some asshole who can snow you in an interview then turn out to be a
disaster.
Howard Hughes hired all Mormons to be his inner circle. Find a Church of Latter Day Saints, phone
them up, ask them if they know any members looking for work.
Hiring Websites/ The Hire
Process
Books about hiring and firing are at #658.311 or HF5549.5 at
the library.
opm.gov/hiringtoolkit
betterteam.com/hiring-process,
How to Streamline Your Hiring Process.
careerlab.com/hiring.htm
talenttech.com, hiring software.
amacombooks.com
amacombooks.org, books.
americanexpress.com/osbn/tool/hiring/intro.asp
askmen.com/money/career_100/105_career.html
astd.com
blog.pmarca.com/2007/06/how_to_hire_the.html, how to hire
the best people.
businessknowhow.com/manage/improve-hiring.htm
businessseek.biz/article-directory/article-996.html, article
telling business owners how to post want ads on job boards.
cacee.com/negotiat
cch.com, 800-835-5224, commerce clearing
comprehensivehire.com
dol.gov, go to "law and regs" section.
ehow.com/how_2180368_hire.html
ericsink.com/bos/hazards_of_hiring.html
ers.dol.govt.nz/publications/pdfs/hiring_guide.pdf
freemangroupsolutions.com/repository/assets/pdfs/jdlibrary.pdf,
library of generic job descriptions for use by employers looking to hire
someone.
hire-assist.com
hirebridge.com
hiregolden.com, recruiters.
hirequality.ca
hireresults.ca
hirevelocity.com
hiringsolutions.net/hiringprocess/hiringprocess.htm
humanresources. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/cs/selectionstaffing/a/hiringchecklist.htm
iacmp.org, assn. of career management idealhire.com
itmanagersjournal.com/articles/252, how to hire great open
source developers.
jobsearchtech. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/od/interviewquestion/interview_questions_to_ask.htm kennedyinfo.com,
800-531-0007, books.
kiplinger.com/businessresource/recommend/archive/2007/effective_hiring_select_international.html
knowwhoyouhire.com, (800) 818-8809.
lbl.gov/workplace/cfo/assets/docs/cfo/hr/hiringprocessflowchart.pdf
management. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/od/managementskills/a/interviewq70204.htm
myemploymentguide.com/hiring_process_steps.asp
naceweb.org, college recruitment.
nuttymarketer.com/green/nutty/right-person.htm
peaksalesrecruiting.com, hire sales talent, tips on hiring
for tech sales roles.
helpmehireright.com
peoplekeys.com
preferredhire.com
recruitmax.com/docs/upload/hiring2-whitepaper.pdf
rightfithiring.com
rocket-hire.com
safetysmart.com/hrcompliance
shrm.org
smallbiztrends.com
softwarebyrob.com
techlinks.net/communitypublishing/tabid/92/articletype/articleview/articleid/3582/the-right-process-for-hiring-a-cio.aspx
tms.tribune.com/rjtjob/offer0, negotiating when offered a
job.
vistage.com/featured/the-top-10-hiring-mistakes.html
wikicfo.com/wiki/default.aspx?page=how+to+hire+new+employees
woljam.com/interview-questions-part-one.htm
The Interviewer Websites
joelonsoftware.com/articles/fog0000000073.html, the
guerrilla guide to interviewing
esquiregroup.com/ask_jobseekers_qa.cfm
jobsearchtech. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/od/interviewquestion/interview_questions_to_ask.htm
job-interview.net
job-website.info/job/ask-interview-job-question.html
bizinformer.com/50226711/the_best_question_to_ask_a_job_candidate.php
microsoft.com/smallbusiness/resources/management/recruiting_staffing/dont_ask_a_job_applicant_these_questions.mspx
Chapter 4. Background Checks Prevent
Disasters
Background Checks and
Checking References
The reason to both spend a few bucks to hire a database
vendor to do a criminal background check and a credit check on someone you
might want to hire and call up the references they give you on an application
form is simply to save yourself the possibility of a lot of grief.
A con artist has his con down and that includes fooling
people face to face in employment interviews.
Anybody can psyche themselves up and come off good in an interview
situation but the only true indicator of a person's performance barring able to
see into their souls is their track record.
Past behavior is the best indicator of future performance.
Most people know what the guy or gal on the other side of
the desk wants and they can deliver on cue which is why I don't think
interviews are enough.
Sure it's face to face contact which is the best way to
judge somebody but you have to get an idea of what this invidual has done
criminally and creditwise and what the people he put down as references really
think about him.
A lot of people, when called up as a reference check, will
tell what they perceive to be the truth about the candidate including his
shortcomings.
If the individual puts it down on his application form or
resume, there is nothing illegal about checking up on references.
If it's an especially sensitive job, why not put a PI on the
payroll to see what he can dig up on the guy or gal through a routine general
database or records search?
There are generally two types of references:
Personal reference.
Work reference.
Most people who know the candidate personally will be a
friend and state as much but working references will often be more
straightforward about their relationship
with the candidtate.
When you call references up, state who you are, state that
you're calling about candidate x, ask if you can ask a few questions relating
to work then ask things like how long have they known candidtate x, in what
capacity, what was his job, how well did he do it, what are his strengths and
weaknesses, what is his attitude like, how is he as a leader, how would you
rate his work performance on a scale from one to 100, what is his motivating
lifeforce, what are his communication skills like, would you hire him, why or
why not, does he have any personal problems I should be aware of, is there
anything else you'd like to tell me about him.
If you hire someone without doing a proper check, you could
be later sued for negligent hiring.
Suppose you hire a janitor for your school who is a convicted sex
offender without doing a background check and he lies on the application form
or worse, there is no question like this on the application for fear that it
violates his privacy. Six months later,
he rapes one of the students.That's a lawsuit staring you in the face.
If you're worried about invading the individual's privacy by
investigating him, make up a Dislosure Form that you ask him to sign saying he
authorizes you to do a background check and to check the references he gave
you. To stay legal, keep your
investigation limited to job performance and character related questions.
Verify all academic degrees anyone claims to have. Simply call the college they said they
attended. There are services that do
this which I talk about in my education book.
You can do criminal
background checks on people at rapsheets.com for a few bucks per search. About ten states have websites where you can
access the criminal records of people you might want to investigate.
Type people's names into search engines.
Try #658.311 or HF5549 at the library for books about this
aspect of employee hiring.
In order to hire an information broker, go to aiip.org or
infoindustry.org.
napbs.com, national association of professional background
screeners.
employment-reference.com
esrcheck.com, employment screening resources.
hq.navy.mil/shhro/refcheck/ref1.htm, checking references.
checkmyreference.com
jobsearch. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/od/referencesrecommendations/a/refercheck.htm
hiredimensions.com infolinkscreening.com
hire-safe.com, pre-employment background checking and
screening, criminal records, drug testing, driving records.
1800ussearch.com
aaronspi.com/background-check.htm
aboutbackgroundcheck.com uniquebackgroundchecks.com
affiliatesuccess.net
americanbackground.com
backgroundsearcher.com
background-us.com, 800-697-7189
baradainc.com, consultant.
biblio.tu-bs.de/acwww25u/wbi_en/wbi.html, world biographical
index.
checkthatbackground.com
cinnamond-global.com, global background checks
civil-files.com
courtrecords.org
criminalrecordssite.com
dacservices.com, 800-331-9175, fee for service.
databaseamerica.com
datesandlove.com
dbisna.com, 800-234-3867, dun and bradstreet information,
fee for service.
detectivetoday.com
fdle.state.fl.us/criminalhistory/, (850) 410-8572
forbes.com/peopletracker, list of wealthy people, corporate
ceos.
freeality.com, click on find people.
hire-safe.com, background checks, drug testing and integrity
assesment profiles.
hrshopper.com, background checks for employment.
identi-check.com/services.asp criminalwatchdog.com
infopeople.org/search
infousa.com, 800-555-5211, american manufacturer's
directory.
intelius.com
iqdata,com, 800-264-6517, fee for service.
irsc.com
isleuth.com
itools.com/research-it
knowx.com
las-elc.org/lcriminalrecords.pdf
leadershipdirectories.com, 212-627-4140, 14 categories of
"bigshots" in the u.s., gives little bios and contact addresses on
them.
myreferences.com, employment verification and reference
checking. netdetective.com
net-investigator.org
nwlocation.com, fee for service.
official-certificates.co.uk
ourworld.compuserve.com/homepages/task_force, social
security number validation database.
peoplesearch.com
peoplesite.com
personbackgroundcheck.com/site2/criminalrecord/
pfcinformation.com, 212-580-7077, background checks.
precisehire.com, pre-employment screening service offering
background check services for tenant and pre-employment screening.
privacyrights.org/fs/fs16-bck.htm
public-records-now.com
records.com
records-search.net references-etc.com
rmvrecords.org, driving records.
safespy.net
search.knowx.com, databases, public records, some free, some
not.
search-detective.net
searchforanyone.org
thecriminalrecordcentre.com
the-seeker.com
usps.gov/ncsc/lookups/lookup_zip+4.html, verify whether an
address is real or not.
ussearch.com
usuncover.com
webdetective.com
whitepages.com
worldpages.com
yell.co.uk, british yellow pages.
yellowbook.com
Background Check Websites
Ask these places for public records checks which should
include criminal, marital and divorce records.
You can also use them to locate your own marriage or divorce
records and get a copy.
searchsystems.net, free links to public records databases.
net-investigator.org
hire-safe.com, background checks, drug testing and integrity
assesment profiles.
1800ussearch.com
aaronspi.com/background-check.htm
aboutbackgroundcheck.com uniquebackgroundchecks.com
affiliatesuccess.net
backgroundsearcher.com
checkthatbackground.com
cinnamond-global.com, global background checks
civil-files.com
courtrecords.org
criminalrecordssite.com
datesandlove.com
detectivetoday.com
fdle.state.fl.us/criminalhistory/, (850) 410-8572
identi-check.com/services.asp criminalwatchdog.com
intelius.com
knowx.com
las-elc.org/lcriminalrecords.pdf
netdetective.com
official-certificates.co.uk
peoplesearch.com
personbackgroundcheck.com/site2/criminalrecord/
pfcinformation.com, 212-580-7077, background checks.
public-records-now.com
records.com
records-search.net references-etc.com
rmvrecords.org, driving records.
safespy.net
search-detective.net
searchforanyone.org
thecriminalrecordcentre.com
ussearch.com
webdetective.com
whitepages.com
yellowbook.com
Chapter 5. The Firing Process
Discipline Someone
When you hire someone, give them a copy of the rules, their
job description and a termination clause in their contract.
If they screw up once or twice, discipline them via
probationary period, letter of misconduct and keep increasing the severity of
the punishment in three stages until they reach termination.
Do a performance evaluation every six months so they know
exactly where they stand and there can be no uncertainty that they were warned
to improve.
Use constructive discipline as though you're on the
employee's side and want to help him correct his problem even if you want to
get rid of him.
There are several situations where you can fire an employee
immediately. They are:
Incompetence, doesn't do the job.
Violence.
Vulgarity.
Insolence, insubordination.
Serious misconduct.
Theft, dishonesty, fraud.
Intoxication.
General screw-up, always messing things up.
Chronic lateness, takes too many days off.
Document all incidents as they come up. A mean look won't cut it because it's
subjective but action things can be documented like he spit on the floor and
threw the broom against the wall.
A bad attitude by itself is just an observation. It has to be backed up with specific events
or video-tape evidence like one company caught their employee on video
scratching up the walls on purpose, another one destroyed products, etc.
You might want to talk to a labor lawyer before you fire
someone.
Don't fire anyone based on another person's word. Always get both sides of the story and get
proof before you act. Many malicious
people will lie about fellow employees they don't like.
Don't tell a person in advance that you will let him go
because you will just create a bad, bitter apple. Fire him and get rid of him as quickly as
possible.
Have his termination check ready and be fair otherwise he
may try to get you back somehow. After
you fire him, don't breathe a word of it to others except to say he was
terminated and that's it.
There are laws regarding lay-offs too when they occur in
responce to a company downsizing or restructuring. You either have to give them ample notice
and/ or some money to compensate for the loss, generally a week's pay for every
year they've worked with you.
Constructive Dismissal
Constructive Dismissal is a term used to denote a situation
where the company manager or managers want to get rid of somebody but they
either have no just cause to fire him or her legally or they don't want to pay
a severance package so they do nasty things while staying legal about it.
They might reduce him to puppet, in effect demoting him,
putting him in a corner office with nothing meaningful to do. They might send him to a small, obscure
company office or subsidiary in the middle of nowhere. They might give him trivial work or very
difficult, tedious work to get him frustrated enough to quit on this own.
If you sense that this is happening to you, write down your
concerns and see an employment lawyer about it.
Hiring and Firing "At Will"
Hiring and firing at will, although not very popular among
employees or governments for that matter nevertheless still exists because
that's the way business is done. Except
for large companies that are bound by federal laws, most other employment is at
will.
The employer hires you with the presumption that as long as
you do your job well and the job exists, he will keep you but unless you have
an employment contract, there are no guarantees and even then, there are still
no guarantees.
The company could fold, move or fire a bunch of people in
cost-cutting measures and there is nothing much you can do about it.
The concept is that if an employer hires you at will, it
gives him the right to fire you anytime he wants with or without cause without
prior notice.
In the states that honor employment at will, these laws are
only valid as long as the employer doesn't nullify them with some other company
regulation that gives them more rights and if they don't violate state and
federal work statutes.
Employment at will is only valid when the company neither
states nor implies any "employer-employee rights" regarding
terminations.
There are exceptions to firing at will, such as:
Firing someone in violation of the company's employment
contract.
Abusive discharge, the employer fires someone either for
revenge against something the employee that was not wrong (he just didn't like
it) or the employer decides he doesn't like the employee anymore and terminates
him
Firing in violation of government laws granting employees
certain rights with respect to leave.
Firing based on discrimination.
Even with at will policies in place, many employees are
suing employers for unjust termination and winning so the best advice I can
give is don't fire people without giving the benefit of your disciplinary
process and document reasons why you think they're not performing up to
standard.
When you hire someone and give them an At-Will Employment
Agreement which they sign, they supposedly agree to this arrangement and the
boss can fire them anytime he wants but defense lawyers have fought
successfully against this rule in a number of cases such as:
Firing for discrimination contrary to discrimination laws.
Retaliation for a number of reasons such as whistleblowing,
filing a worker's compensation claim, refusing to do illegal acts, organizing
workers for a union and other lawful activities which management might frown
on.
Firing a long-term employee just before pension kicks in
violation of the implied covenant of good faith and fair dealing.
Violate implied contracts, promises you made to the
employee.
Other things such as the employee declares bankruptcy, has
Aids, looks sickly, is pregnant, is having his wages garnished for one reason
or another usually child support or in a substance abuse program.
At-will termination differs from for-cause termination
because it can be legally done without a just cause. Some states frown on this practice and have
outlawed it.
If you sign and at-will agreement and feel you have been
fired unjustly, get an employment lawyer and battle it out with the plaintiff's
attorney. It could go either way. Every case is different.
Employers who want to use at-will agreements should make
them as clear and upfront as possible.
Don't bury them in the paperwork.
If you have a poor employee, even if you have the right to
at-will termination, use progressive discipline in order to give him the chance
to shape up or ship out.
Documenting Problem
Employees
The first way to deal with problem employees is at the
recruitment stage. Do a good, thorough
job of analyzing the individual face-to-face and do a background check.
Secondly, clearly state goals and objectives so there's no
ambiguity about job responsibilities.
This is why a company manual is so important, so that everything is
there crystal clear.
If you have to train someone for the job, the more formal
the training program is with a test at the end, the better for you, the
employer, because if a new employee can't pass the tests, you can cut him off
right there.
If the boss thinks you're generally slack but not a really
bad person, when you go in for your Pers, they will hijack you with some kind
of Unsatisfactory Performance Report/ Progressive Discipline Report along with
a Formal Warning which is a paper they make you sign saying you realize you
haven't been meeting the standard and have three months to shape up otherwise
you will be placed on more severe probation and could be terminated.
The most common types of work problems are as follows:
Lateness.
Absenteeism.
Body odor.
Bad attitude.
Anti-social.
Immature.
Likes to embarrass others.
Tells inappropriate jokes.
Doesn't do the work.
Does the work half-assed.
Misses deadlines.
Lack of skills.
Doesn't understand what's required of him.
Doesn't have correct training or proper tools.
Personality conflict with boss or oher workers.
Family or personal problems.
Health problems, mental health problems.
Smokes in no smoking areas.
Drinks alcohol at lunch.
The worst thing you as a boss can do is ignore problem behavior. Everybody has bad days. Let occasional things slide but if it's
continuous, be professional.
Document all aspects of the issue which means write out
incident reports anytime you see bad behavior and get other employees to write
out what they witnessed.
Talk the problem over.
Listen to the employee's side.
The first few times, don't impose disciplinary measures. Give him a chance to correct the problem on
his own.
If he doesn't get the hint, you have to write out a specific
report called something like Formal Warning, Unsatisfactory Performance or
Probationary Period where you explain where he's a screw up and what he must do
to improve otherwise further action will be taken and he could be terminated.
Tell him he will be monitored more closely and meet with you
every two weeks for the next three months to discuss his progress or lack of
it.
At the end of that time, you will review the case and make a
decision as to whether to keep him on or go further down the path of
termination, usually imposing a more severe do or die probationary period.
At the end of the period, you either tell him he is much
improved, keep it up and get back to work, tell him you're still uncertain so
he will be on probation for the next year or tell him he doesn't cut it so he's
gone.
Firing Someone
If you have a bad employee, nip it in the bud. Start the procedure to get rid of him or her
rather than not deal with it because problem employees are bad for the company
morale.
If you have to fire somebody, don't do it for petty reasons
because you will lose respect with the other workers. Do it for job-related failure, nothing else
because you will get in trouble if you fire someone for less than honorable
reasons.
Fire them face to face.
Do it both verbally and with a written report which you give them to
read and ask them to sign then you give them a copy and keep the other.
Try to do it quickly at the end of the day. Tell them to clean out their effects, give
them their pay and severance check and get them out of there.
Be as civil and compassionate as you can even if you hate
the employee you're firing. Tell them
why but be diplomatic saying something like, "It didn't work
out."
Never do it while you're angry. Cool off if you're mad and think it through. Always do it in private. Call him in preferably at the end of the day
when no one else is around, fire him so he doesn't have the embarrassment of
facing the others.
As soon as you're on the outs, everybody else will start to
avoid you regardless of how good you were as friends.
If the worker pleads with you or cries, use discretion as to
whether you will give them just one more chance but be firm about it.
There are laws regarding firing an employee. In the U.S., it's dol.gov, in Canada, it's
the Employee Standards Act of the Ministry of Labor, our.hrdc.gc.ca,
800-567-6866.
You have to have just cause to fire someone and the best way
is to keep personnel files on all employees documenting their exemplary
behaviors, their negative behaviors and little indescretions like coming in
late often, calling in sick, etc.
If you dismiss an employee wrongfully, you could be charged
under labor laws, human rights laws and civilly for defamation of character and
wrongful termination.
Proactive firing is good sense. You get rid of problems before they get a
chance to cause extensive damage.
Everybody in the company usually knows when a colleague is
not up to standard including the individual himself.
Quick action is the best course of action and it gets the
individual out of a situation he is not cut out for to move onto something
better suited to him so, in my opinion, termination, like divorce is a good
thing, because it shows where you're not meant to be.
Some reasons for involuntary terminations are as follows:
Your business may not be doing so hot. Somebody has got to go.
Your business changes.
The old-timers can't seem to catch on to the new ways of doing things or
don't'want to.
Bad attitude, talks too much, nuisance to other employees,
farts out loud, smells bad, etc.
Can't or doesn't want to do the job.
Just cause reason that allow for immediate termination like
disruption of the normal flow of business, criminal activity, sexual
harassment, drunk on the job, discrimination, belligerent, obnoxious behavior,
chronic absences and/ or lateness, compromise of safety in the workplace,
long-term physical or mental illness that prevents the employee from carrying
out the job most of the time, misuse of business property (surfing the internet
for fun, using the company car for your own benefit, abusing the expense
account, etc.).
The most common legitimate reasons for termination are:
Absenteeism and tardiness.
Broke company rules.
Didn't do the job expected of them.
Bad attitude, threatened other employees, rude behavior,
etc.
Committed a crime, stole something.
Termination of an employee must be done for a legitimate
reason in order to avoid a possible wrongful termination lawsuit.
In addition to paying compensation and punitive damages in
one of these lawsuits where the employer loses, in some cases, they can be
charged for violating certain federal statutes.
Legally, in order to cover yourself, you must first warn
problem employees about their shortcomings and give them a chance to correct
them.
If they don't improve satisfactorily, you must give
reasonable notice of termination, about two weeks and pay them for that time
regardless of whether you want them to work or not.
If you want him to leave him immediately, draft up a check
for the next two weeks, give it to him and tell him he's not welcome here
anymore.
First off, write out your job performance responsibilities
and unsatisfactory job performance procedures clearly in your company manual
and make all new employees read it so they can't later say they never got one
or were never told to read it. Some
companies have a test on the company manual that new workers must pass if
they're to work there.
Keep comprehensive records of all work incidents; both
satisfactory and unsatisfactory work, lateness, misconduct, anger, shoddy work,
etc.
Offer a "correction" procedure in an escalated
way. First you file an unsatisfactory
report, a written report describing their unsatisfactory behavior.
Bring the employee in, tell him or her they screwed up, get
them to read the report, sign it then give them a copy. Tell him or her you will be watching them
more carefully to see if they improve which they must.
In the next three months, they either ship up or continue in
the same manner whereupon you bring them in again and give them a formal
warning, a more serious written report.
This is their last chance. If
they screw up they're gone.
Give the problem employee written warnings advising him or
her of the standard of competence required.
You must advise employee that
their job is in jeopardy and tell him
exactly what he or she must do to shape up.
Give the employee a reasonable opportunity to improve. Give him adequate training or even retrain
him if you must to cover your butt.
When it's time for termination, you must show the employee
and cover your butt at the same time exactly what he or she did that was so
detrimental to the company and tell him that he was incompetent in his
duties.
In order to be legally covered, you have to show that you
did not contribute materially to the employee's incompetence, that the
incompetence is not temporary but an ongoing thing and show that he or she does
not have any recent positive evaluations, letters, salary increases or bonuses
that could contradict the termination.
Evaluations for the past year or so should be all bad to corroborate the
termination.
Check company policy and the law to determine whether your
grounds for termination are legal. Put
it on the Termination Notice, that he is being fired because his conduct goes
against rule 8, clause 2 and cite any legal laws, if applicable.
Conduct an exit interview to explain to the employee why
he's being fired and explain why the company has a legal right to do this.
The best way to do this is to have some packing boxes or
garbage bags ready, have a security guard with you then wait until the end of
the day, tell him you want to see him in your office in 15 minutes.
Hopefully, everyone will be gone by then so you can do it
quickly to avoid him embarassment and you a possible scene.
Tell him, get him to sign the Termination Notice, tell him
to pack his things immediately, have his paperwork and severance pay ready then
tell him he is not allowed on company property unless it's for official
business.
The termination contract should have everything relevant on
it like reasons for termination, severance pay amount, covenants regarding
company secrecy, competition and anything else relevant.
If you are going to be fired, review your employment
contract, find out who made the decision and WHY you are being fired, ask for a
copy of your personnel file, think back to any oral promises made to you,
request a meeting to negotiate your severance package, get it in writing, apply
for unemployment insurance, take legal action if your employer is blacklisting
you, return all company property and take legal action with a labor attorney if
applicable.
Sometimes, compassionate managers offer employees they're
about to fire a chance to resign by mutual consent which simply make it look
better on their resumes and might give them a slightly better severance package
with a few weeks more pay.
If resigning from a job, do it properly with a courteous
letter.
The Worker Adjustment Retraining and Notice Act/ WARN is for
workers of plants that shut down.
An employee who is still in the initial probationary period
after being hired is not entitled to any notice.
There may be statutory laws in your area about what to pay
terminated employees upon their severance.
Some employers give a few hundred dollars bonus simply because they hope
the employee will go away and not file a wrongful termination lawsuit which
always costs the employer money whether he wins or not.
Generally, there is no legal obligation for a company to pay
severance unless it's stated in the written employment contract or in the
company manual.
Where severance is offered, it should be consistent with the
severances other employees in equal or similar positions get.
If you are fired or terminated, try not to accept the
company's first offer and negotiate for more on the grounds of decency and fair
play. Don't be aggressive and
threatening. Just say you worked hard
for the company, you deserve some payback since you're trying to raise three
kids. Threaten to sue.
If you ask for a lot, you will get some of what you asked
for. Get it in writing. Don't accept a patronizing pat on the back
with a mild comment about everything working out.
If you want a good letter of reference, don't rely on your
ex-boss's promises that he will write you one up. Write your own, give it to him and ask him to
sign it.
You have rights.
Don't let them intimidate you into early retirement if you don't want
it, particularly if early retirement causes you to lose large financial
benefits that you would get if you stay on for a few more years. Read everything they give you before you sign
it.
If you're worried about getting sued for wrongful
termination, consult an employment lawyer about the case.
Try to be civil and when terminating people. keep it simple and brief. Don't tell them they're spazzes. Just say it didn't work out. They will find their niche in life elsewhere.
Do the termination in private.
Collect company property such as keys, equipment, or tools.
Terminate the employee's purchasing privileges and company
credit cards.
If you're feeling generous, offer a letter of reference and
help the individual in finding a new job.
Most references in termination cases say only that the person worked for
the company for the period specified.
Legally, if they say more, they can be sued for wrongful
termination whilst giving a positive recommendation or saying something
negative about the employee. If you have
nothing good to say, say nothing.
You could offer to pay for a session with an executive
recruiter sometimes called outplacement support.
Have all the paperwork ready like his employment record
which you give him a copy of, payroll record (for unemployment insurance), pay
him what you owe him in salary, severance benefits and vacation pay.
Notify the insurance carrier that he is no longer covered.
You could tell other employees that Joe got fired but they
know anyway. Your best bet if somebody
asks is just say, "Joe won't be with us any longer."
If the employee was terminated because of some big scandal
or something like that, you might want to gather all employees for a meeting,
tell them Joe was creating phony suppliers and cashing the checks he wrote to
them and he will be charged criminally for embezzlement. It's your call whether it would be useful to
tell your employees or not.
Sometimes, if the employee is well liked and people don't
know why he was terminated, it might be a good idea to tell the others
(employees, customers, colleagues in other businesses) he was accessing child
porn websites on his computer or whatever it was he was doing just to clear the
air.
Try #658.311 or HF5549.5 at the library for books about
hiring and firing from the manager's point of view.
accounting.smartpros.com/x31775.xml, what not to say when
firing a worker.
allbusiness.com
allbusiness.com/hiring-firing-forms/3472190-1.html, hiring
and firing forms.
amacombooks.org
bnet.com//worker.html
bnet.com/2403-13056_23-59304.html
cch.com
cjbaxtergroup.com/resources/59303firingthelaw.pdf, firing
and the law.
doingbusiness.org/exploretopics/employingworkers/
employment-law.freeadvice.com/firing/
forbes.com/work/2006/04/25/business-basics-firing-cx_sr_0427fire.html
joanlloyd.com/articles/open.asp?art=271.htm
lowellsun.com/lifestyles/ci_6612140, no need to feel guilt
over firing careless worker.
nolo.com
seattletimes.nwsource.com/html/localnews/2002278753_complaint18m.html
staples.com/sbd/content/article/e-h/firing.html
the seattle times: local news: naacp seeks firing of school
worker
theemployeesite.net
toolkit.cch.com/text/p05_8190.asp, employers can be sued for
improperly firing employees, they also can be sued for failing to fire.
uschamber.com/sb/p05/p05_8101.asp, what are the major laws
and legal restrictions that limit your right to fire?
workerdaily.com/2007/03/26/the-why-and-how-of-firing-clients/
Getting Fired
Job loss is a fact of life.
It could be that the company has to downsize to stay alive. In companies with 50 or more employees, they
have to give 60 days advance notice for a lay-off.
You could be a lousy worker or the boss could simply think
you're a jack-ass and not like you.
Likeability is probably more important than job ability on a primal
level.
If you're a conformist "yes" man, the boss will
like you more than the maverick who always wants to do it his way and acts like
an arrogant Mr. Know-it-all.
Keep your feelers out all the time to sense the vibe about
you from others. Are they excluding you
or are you part of the in-crowd? Be
sociable even if you don't like your co-workers or your boss.
Before you can be fired, there is supposed to be a chain of
progressive discipline a company puts a worker through to give him chances to
improve before being fired. If it is a
serious offense like violence, criminal activity, theft, etc., you can legally
be fired on the spot.
For sloppy work or a general bad attitude, you might be
given a reprimand, formal warning or a probationary period where you're
scrutinized more closely than usual and if you don't shape up, they have the
paperwork documentation to get rid of you.
Along with your employment contract, keep a paper record of
all the work you do, all the memos you send and all the paperwork of any
hassles or disciplinary reports the boss gives you.
Document all confrontations and personality conflicts. Even if the boss blames your performance,
speak up if you think he just doesn't like you.
If he's trying to force you out, stand some ground so he
knows he can't run over you. Of course,
you don't want to work where you're not wanted but stand tough to get a good
severance deal.
Send him a memo with your conditions for termination. If he doesn't have a good reason to fire you,
you have some leverage in getting a good severance package.
Often, bosses try to get rid of employees they don't like
but can't legally fire by giving them a new position which is essentially a
demotion away from the main action of the workplace with light, routine, almost
meaningless work in order to demean the employee so much that he quits on his
own but when this happens, write him a letter telling him where he's violating
his work contract with you.
Tell him you're willing to leave but not without a good
severance package. Start looking for a
new job and talk to an employment lawyer immediately.
If the company cries about losing money and tries to get
away by offering you a modest settlement, don't be afraid to hire an employment
lawyer and take legal action against them.
If the company is taken over or goes bankrupt, contact an
employment lawyer to see what your options are.
If you don't particularly like to work somewhere, know the
boss doesn't like you and the company is going nowhere, you can engineer your
own termination by looking for another job and writing a letter to your boss
saying you don't feel appreciated for your work and would like to talk to him
about resolving the situation.
When he invites you in, tell him you deserve a raise and a
promotion and when he says no, tell him you feel discriminated against because
you're you and he doesn't like you and tell him you will leave if he offers you
a reasonably good severance package.
Whatever you do, it's always a good idea to get professional
advice from an employment lawyer. Rather
than lose your cool or let the boss intimidate you, negotiate your way out of
it.
There are compensatory laws in place to help you get your
just due. Prepare your demands in
writing, give them to your boss then he will write out a counter-offer and you
might go back and forth for awhile. As
long as you reach a mutual agreement, it's just part of the game.
The most common reasons for getting fired are:
Can't do the job.
Aren't keeping up with changes in the field.
Don't get along with people.
Too slow and clumsy.
Absenteeism.
Lateness.
The most common reason that's illegal is that the boss
simply doesn't like you and if this is the case, he will always find some way
to get rid of you that looks legal.
If you're fired unjustly and the boss doesn't think you
deserve a severance package, you could fight it but it's a tedious process of
going to civil court and there are no guarantees.
If you win, you could win good damages for wrongful
dismissal. Beyond compensatory damages,
there are punitive damages which could be high to punish the company, damages
for mental distress, libel, slander, loss of reputation, discrimination and
violation of contract.
If you have a good job, be a good worker so you don't have
to worry about getting fired. When an
employment contract goes bad, about the worse thing that can happen besides
getting fired is to lose severance pay.
Look back over the contract to see if the employer can
withhold severance pay for any reasons.
Follow the rules meticulously and build up proof that you're doing a
good job.
Most companies have a procedure they have to follow before
firing you. You have rights about being
fired unjustly. If you feel you were
fired unjustly, contact your local American Civil Liberties Union, aclu.org,
for advice.
They can't promise you job security then fire you. Read your employment contract over to see if
the company violated it. Ask your boss
for the exact reason and determine if it's fair then act accordingly.
Find out if it's personal or professional. They just can't fire you because they don't
like you. There has to be a legitimate
basis of incompetency. Ask to see your
file to determine how your performance evaluations were in the past few
years.
If they were good, there's an inconsistency there. Negotiate to get a fair severance
package. You don't have to take early
retirement if you don't want to.
If your boss tries to fire you unjustly, get samples of your
work and ask other employees to speak up for you although this may be hard
since they're worried about their jobs too.
Employers aren't allowed to fire you if you're on the verge
of getting benefits for time spent on the job and they want to save some
money.
You can't be fired for taking time off from work due to a
legitimate injury or medical illness.
You can't be fired for whistle blowing (Whistle-blower
Protection Act), maternity leave, National Guard, jury duty or voting.
If your boss is trying to fire you because of something like
you're nearing ten years in the company and that means he will have to pay
retirement benefits, that's illegal and you can fight it in court.
If you're going anyway, get what you can out of it. Use the last few days to make long distance
calls, steal pencils, etc. Apply for
unemployment immediately.
It's a two-way street.
The boss isn't always wrong. Make
sure you're pulling your weight and aren't just a chronic whiner because he
could have his paper trail and witnesses too.
There are mandatory retirement laws such that even if you're
capable and want to work you still have to retire.
When you start your new job, learn from the mistakes of the
past.
If you really want to keep the job, become a great, new
happily motivated person but start looking around for other jobs on the side.
Books about employee issues are at #331.25 or HF5549 at the
library.
Try #658.311 or HF5549.5 at the library for books about
hiring and firing from the manager's point of view.
Getting Fired Websites
rightonthemoney.org/shows/401_layoff, layoff survival kit.
amacombooks.com, book discipline without
amazon.com/getting-fired-restructured-discharged-terminated/dp/0446608564
askmen.com/money/career/31_career.html
asktheheadhunter.com/hagettingfired.htm
careerbuilder.com/jobseeker/careerbytes
careerjoy.com
careerpath.com/advice/194608-getting-fired-was-the-best-thing-that-ever-happened-to-me
careerplanner.com/career-articles/so_you_lost_your_job.htm
cartoonstock.com/directory/g/getting_fired.asp
courttv.com/legalcafe/work/fired/fired_links.html
getting fired cartoons.
hispanicsuccess.com/hispanic-getting-fired.htm
iusedtobelieve.com/grown_ups/work/getting_fired
job. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/od/salary/a/fired.htm
kissmyfreckledassgoodbye.com
lectlaw.com/files/emp43.htm
punishment.
quintcareers.com/getting_fired.html
shrm.org
simplyfired.com, true, usually funny or surprising stories
about losing a job.
vault.com/messages/pricewaterhousecoopers/pricewaterhousecoopers-1681789.html
workplacefairness.org/getting-fired
wrongfuldischarge1.blogspot.com
Illegal Termination
There are many laws to protect workers from being fired
unfairly even if they were hired without a written contract, generally called
"hired at will."
Being hired at will should give the manager the right to
terminate you whenever he wants but employment attorneys have successfully
fought these cases in recent years.
To stay legal, employers should stick with the progressive
discipline route as already discussed such that they have a paper trail of
documentation in order to justify firing the employee with just cause.
Employers just can't fire people for a phony reason in order
to save themselves some money for the real reason. For instance, there was this one employer who
liked to keep employees for about 15 years but somehow found a reason to fire
them all before they had twenty years in in order to keep from paying them
pension benefits.
Most people took it without fighting but a friend of mine
didn't. He sued the guy, proved that he
didn't do anything wrong to justify being fired and proved this guy had a track
record of firing people shortly before their twenty years were up.
If you signed a written employment contract, reread it to
see exactly what they say about termination.
Many employers routinely violate their own contracts when terminating
somebody.
As you work for any company, keep all copies of performance
reviews, especially if they're good and any other citations you receive. You can't have good performance reviews for
five years then all of a sudden, your boss calls you an incompetent slacker and
fires you. It's not consistent. Your track record proves you're not slack. Unless you have become a desperate drug
addict lately, your boss is in the wrong.
Companies can't fire you to deprive you of vested pension
rights or other expected financial benefits.
Companies can't fire you because of illness, pregnancy, or
jury duty.
Companies can't fire you because you have been a
whistleblower or complained about a safety violation or ethical wrongdoing.
Companies can't fire you on a whim just because they feel
like it. They need a legitimate reason.
Companies can't fire you because of age, gender or minority
status.
Companies can't fire a large number of workers and/or close
a plant without a minimum of 60 days' notice or 60 days' severance pay.
Companies can't fire you if you received a written or verbal
promise of job security for x amount of time.
You have to prove this though which could be hard if the guy promised
you over the phone that he would keep you for a year no matter what then when
you got there, he decides he doesn't like you and lets you go. Record phone calls and get witnesses.
Companies can't fire you with inconsistent disciplinary
action that is much harsher than others who have commited similar
transgressions. If Joe Blow is caught
drinking beer on the job and gets a warning but then you're caught and you get
fired, that's a case of inconsistent disciplinary actions.
An employee cannot be fired for the following reasons:
Bankruptcy status.
Disclosure of a condition of illiteracy.
Enrollment in an alcohol or drug abuse program.
Called out for military service as member of the Reserve or
National Guard.
Infected with HIV or Aids.
Pregnancy, childbirth or related medical conditions.
Refusal to take a lie detector test.
Wage garnishment such as with alimony payments.
Working with the union.
An employer can't fire a longtime employee for a trivial
reason just before he's eligible for accrued benefits like pension.
Fired due to a legitimate illness or absence from work
including maternity/ paternity leave.
You can't be fired for public policy like sitting on a jury
during jury duty or not showing up to work on a legal holiday.
You can't be fired for serving in the military or for
voting.
Whistle blowing/ Whistle Blower's Protection Acts both state
and federal.
Attempting to unionize, complaining about health and safety
violations.
Off work legal activism/ activities of any kind.
Fired swiftly in violation of company firing rules.
Massive layoff without a minimum of 60 days notice.
Fired after a verbal promise of job security or other
inducements that went unfulfilled.
Fired in violation of union rules.
If you're part of a union, refer to their Collective
Bargaining Agreement. The state laws are
all different. If you feel you've been
wrongfully terminated, contact a local branch of the EEOC, possibly a legal aid
service in your area, a labor lawyer or check out state labor law at a
library. Some of the most common
wrongful firings are:
Legal contract which promised a certain duration of
employment.
Promissory estoppel, an employer induces you to take a job
which means a loss for you like relocation, quitting another good job.
Violation of a
covenant of good faith and fair dealing.
If the company wants you to resign for one resign for one
reason or another, don't sign anything without you or your lawyer reading it
over. You may be waiving your claim to
unemployment and other severance benefits.
With a resignation or termination, the company may offer you
a severance deal. Refuse their first
offer. Negotiate for more before you're
willing to resign.
Wrongful Dismissal/
Wrongful Termination
A lot of companies get sued for wrongful dismissal. The employee thinks he or she was terminated
for unreasonable grounds and often, beyond suing the company, individual
managers are sued as well for what is sometimes called bad faith. There is some case law supporting these types
of lawsuits but as of now, no specific statutes.
wrongful-termination-lawyer.com
Quit Gracefully
Take this job and shove it.
If you have a new job offer for more money and better
benefits, don't just quit your present job right off without notice or in any
sort of impolite way because your new job could backfire or you might need
these people someday for a new job or a reference so don't burn your
bridges. If you're really good about it,
your boss might make you an offer to keep you.
Don't do anything rash until you're positive you've got the
new job. Oral agreements can be taken
back. Written agreements can be
cancelled. You could sue them in civil
court but you still don't have a job.
Don't leave your old boss hanging. Give him a week or two notice and finish up
whatever you were working on.
If it's a formal, white collar job, give him a letter of
resignation along with telling him. If
it's any other type of job, just tell him you're quitting. He'll want to know why so tell him why.
Take care of stuff like pension payments, health insurance,
unused vacation days, retirement savings plans, etc.
Be friendly with coworkers.
Tell them you're quitting and where you're going.
In white collar jobs, there is often the formality of an
exit interview. This is on the books in
virtually every human resources manual.
I don't get it myself. If you're
leaving, you're leaving. Why do you have
to talk to your ex-boss? He or she is
supposed to wish you good luck and say no hard feelings, life is a game, I
understand what's goin' on. They conduct
these regardless of whether you're getting fired or quitting on your own.
Most people quit for either of two reasons:
Got a better job or am changing careers.
Hate this job. It's
horrible.
If you hate the job and it's a big company, you could try
for a transfer rather than just leaving outright.
i-resign.com, non-quitting options (work-leave, vacations);
sample
resignation letters
restaurantvoice.com/career-q-and-a/job_quitting_etiquette.html
change.monster.com/articles/leaving_job/
associatedcontent.com/article/177481/how_to_quit_your_job.html
bankrate.com/brinkadv/news/advice/20030113a.asp, make a
graceful exit.
blogthings.com/shouldyouquityourjobquiz/
careerjournal.com/myc/climbing/20060221-needleman.html
careerplanning. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/od/quittingyourjob/a/when_to_quit.htm
careers.wsj.com/jobhunting/jungle/20050505-jungle.html, quit
gracedully.
coachingforyournextlevel.com
dailyblogtips.com/7-reasons-to-quit-your-job/
fastcompany.com/articles/2007/08/how-to-quit-your-job.html
humanresources. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/od/whenemploymentends/a/quit_job.htm
iquit.org
i-resign.com
i-resign.com/uk/workinglife
isnare.com/eta.php?aid=13008
jobsearch. dead website, try
dotdash.com, thebalance.com and thoughtco.com
/cs/careerresources/a/resign.htm
lime.com/radio/be_happy_dammit/audio/12530/when_should_you_quit_a_job
medi-smart.com/quitjob.htm
resigningfromajob.seoprotools.com
iquit.org
stereogum.com/archives/cat_quit_your_day_job.html
uselectionatlas.org/forum/index.php, how do you feel when
you quit a job.
youtube.com, type in quit your job.
Voluntary Termination/
Resigning
Voluntary termination happens when an employee decides to
leave the company for whatever reason.
He writes a termination letter, hands it in, usually offering to work
for the next two weeks as a courtesy while the boss looks for a
replacement.
This is called a Notice Period but the boss might want him
out of there immediately so he will tell him he might as well get out.
Bosses often do this because they don't want people on the
outs hanging around polluting the company with their vibes.
If the employee offers to work during the notice period but
the boss doesn't want him and it is a rule in the company manual, the boss is
obligated to pay the employee's salary and benefits for those two weeks anyway.
Other than that, they agree to a final settlement of pay,
there might be an exit interview where each side sucks up to the other in case
they need each other at some point in the future and that's it. Good bosses and good workers are very wary
abour burning bridges because they never know when they will come across this
person again.
If the person is leaving because he got a better job, the
boss might make a new offer in order to try to keep the employee.
All in all, an exit interview provides the employer with a
chance to find out why the employee is leaving and may learn something about
his own company that he might be able to improve upon.
i-resign.com
sample-resignation-letters.com
Protect Yourself in Case
of Termination
Even the greatest workers lose their jobs when the company
downsizes or goes bankrupt. If you're in
daily fear that your job could be the next one to go, create your back-up
now. You have five main options:
Go to school on the side, learn a skill. Take e-learning classes.
Look for a higher-paying job right now.
Get a part-time job.
Downsize. Buy a
smaller house, smaller car, get rid of a bunch of stuff. Live simpler.
Use the money-saving tips in my other books.
Avoid the stress-anger trap.
Stay cool.
Maybe your wife or one of your kids can get a job to help
out.
You create your future.
Don't wait until you get laid off then can't make mortgage payments.
Concerns About Job
Security
If there's a recession or hard times and they're laying off
people one by one, the job experts say go see your boss and gently ask him
where you stand in the pecking order.
I say don't bother.
Keep working hard but at the same time, prepare for the next chapter of
your life. Either take courses online or
at night while working to upgrade or go into a new trade or start looking and
interviewing for a new job.
Don't live in fear of losing your job. Do everything you can while you have the job
to be ready in case you lose it.
To me it seems weak or brown-nosey to go into the boss's
office and snivel about how much you need your job more than anyone else does
when you don't even know if you're on the chopping block.
I say keep your mouth shut and keep working.
Chapter 6. Downsizing/ Lay-offs
Downsizing/ Lay-offs 1
In the United States, downsizing means cutting
employees. In Japan, it means everybody
stays but they all take a pay cut.
Technically speaking, a lay-off is a downsizing of the
entire company due to a major problem with the company's business or the
economy. It's not an individual matter where you're firing an individual for
insubordination or something like that.
Sometimes it's impossible to avoid cutting your
workforce. The biggest problem after the
lay-off is what is the morale of employees left. When you plan for a layoff,
get your financial obligations to terminated employees straight so you're ready
with the checks when you lower the boom in order to keep them happy and to get
them out the door as fast as possible without letting their grumbling affect
the remaining workers too much.
If you employ more than one hundred people and plan big
lay-offs or plant closings, you will be subject to the Worker Adjustment and
Retraining Notification Act/ Warn.
You have to give sixty days notice to employees before you
let them go or show cause why you can't.
If you have a work force larger than twenty, you're probably
bound by the Consolidated Omnibus Budget Reconcilia Act/ COBRA which means they
have the right to continued access to their health insurance coverage for about
18 months as long as they continue to make monthly payments.
If you have a pension plan or a severance plan, refer to the
Employee Retirement Income Security Act/ Erisa for more information.
Before you proceed with a lay-off, run it by your accountant
and your lawyer to make sure you're staying legal.
Downsizing creates anxiety.
Everybody's afraid of getting fired.
Give your good employees long-term contracts to keep them happy.
The best way to get rid of people is to offer generous
terms; a good severance package, an outplacement service to help them find a
new job and early retirement options.
If you start a firing bloodbath, your employee morale will
plummet to zero. People, above all else,
care about their work security and benefits.
Offer these to good employees plus opportunities for advancement. If you have to downsize, at least treat your
workers with dignity during the firing process.
The traditional path of being a stable company with
employees guaranteed their jobs for life if they want is all but gone for a
number of reasons. There are all kinds
of reasons for downsizing and lay-offs.
Foreign competition, other competition.
Higher energy or raw material costs.
Investors aren't happy so they bring in a hatchet man as the
new CEO who lays a bunch of people off, get the stock price up then they sell.
Investors want quick money.
Legitimate turnaround or restructuring attempt.
Merger.
Technology and productivity improvement.
A lay-off as opposed to a termination is not a personal
decision. It is caused by a situation in
the company which makes the boss decide it's best to reduce the workforce or
eliminate some positions. You're not
gunning to get rid of a certain employee.
You're downsizing as a business decision.
After you decide to eliminate a certain position or several
positions, there are rules you must follow as to who you will lay off. You just can't eliminate the person you like
the least.
You're supposed to eliminate the person or people who are
least qualified to take on the job responsibilities of the positions that are
left. The general criteria are:
Seniority, time on the job.
Status (temporary employees go before fulltime employees).
Merit, education level, general skill, attitude, attendance,
etc.
And, if you eliminate a position and get rid of an employee
then three months later recreate the position, that could be construed as an
illegal termination in disguise and could get you in trouble. A year is considered the minimum to wait if
you don't want to get charged for illegal termination.
Some employers try to lay-off substandard workers rather
than go through the entire probation-termination process. The problem with this is that in legal terms,
a lay-off is the elimination of a position or positions not the elimination of
certain individuals.
Be careful if you take this route. It could backfire you in the form of a
lawsuit. In general, if you have bad
employees, eliminate them the proper way, by going through a disciplinary
process.
If a company decides to eliminate certain positions or
departments and replace them by outsourcing the work, hiring independent
contractors, unless the employees have a union with some kind of agreement in
place, there's nothing they can legally do about it.
When terminating employees, you are obligated to provide a
final W-2 form for tax purposes. If the
employee requests it, you have to provide it within thirty days of the final
work day. If not, you should give them
out in January along with all the other ones for your remaining staff.
There are some possible feasible alternatives to a lay-off:
Offer a cut in pay.
Offer fewer hours per week.
Ask employees to come up with solutions on how to increase
business, job share, develop a new product line or find other ways to stay in
business profitably.
Check with your state unemployment insurance office to see
if your people can work for you part-time and get some unemployment insurance
at the same time.
Help employees be more employable by subsidizing education
outside the company and offer job searching classes as well as an outplacement
agency which is basically an employment counselor/ recruiter hybrid who help
outgoing employees find worthy new jobs.
Even for employees you're not laying off, give them some
kind of career/ job training so they will know what's going on should something
ever happen to them.
Set up workers at retraining programs in community colleges
and trade schools and send them to the state employment office to register for
employment and learn how to use the system.
Be as open and honest as you can about the lay-offs and what
the situation will be afterwards. The
more involved your employees are in decisions about the company, the more
motivated they will be to try to make a go of it.
The Worker Adjustment and Retraining Notification Act/ WARN
Act applies to companies with 100+ employees.
Employers must notify them 60 days before a lay-off and offer other
compensations like retraining into another career.
Getting rid of bad employees is justifiable but lay-offs are
often beyond everybody's control. The
customers aren't buying, the economy is in a downturn.
The best way to do it is like a man. Call a meeting, tell them striaght up what's
going on, tell them about pay, packing their stuff, retraining, etc.
If you offer an outplacement service, tell them about
it.
Kennedyinfo.com, 800-531-0007, sells the book The Directory
of Outplacement and Career Management Firms which lists firms that do this type
of service for companies laying people off.
If the company is any good, it will offer the departing
workers some severance pay, training and re-employment assistance.
Downsizing/ Lay-offs 2
The major forms of downsizing are as follows:
Cut the dividends and profit pay-outs.
Reduce the salaries and bonuses of the top managers.
Reduce management staff.
Offer early retirement to some workers. Offer a severance pay buy-out option to some
workers. Ask some workers to take a
sabbatical, unpaid leave from the job.
Reduce worker staff.
Ask workers to take a cut in pay.
The ones left behind will have to do more work in an
uncertain climate, wondering when their time is coming.
Psychologically and spiritually, downsizing could be the
worst thing for a company because right when it wants to get more competitive,
efficient and productive, it puts a dagger into the morale of its workers by
making them an angry, depressed, cynical bunch feeling the company has betrayed
them, that they're just expendable pawns and could easily follow the same fate
as their recently laid off compatriots.
Even managers don't have job security. How do you expect to help and inspire your
workers when you have survivor anxiety too.
a lot of managers feel guilty and bear the brunt of scorn from their
workers when the truth is that the decision was made in some bigshot's office
far away from them.
The best way to deal with all this turmoil if you sincerely
want to keep the company going is to have a big meeting of all lay-off
survivors and their managers explain that upper management did what they felt
was right, you know they're all angry and depressed.
The middle managers are taking a lot of slack from both
sides but tell them you want the company to get healthy again.
They have to put the past behind, look to the future, you
really want the company to succeed.
Offer a counselling service for workers who feel depressed, angry,
stressed out.
Tell them to take it easy on their managers. Offer something for their own interests like
a profit-sharing plan next year or a $1000 bonus in their 401 (k)s if they work
hard for the next year.
Leave them with the impression that this is the way it is,
you're trying to make the company better for the future.
There's even a mental health-medical term coming onto the
scene called Lay-Off Survivor Sickness even though there's a lot of denial in
it so offer the employees who stay some kind of counselling, a stress class,
maybe a monthly forum where they can go and air out their problems with members
of the management team.
In general, the average worker gets complacent in his job,
figures he will be there for life so he shuts everything else out until the
company is in danger and his livelihood is threatened.
The best solution is for a company to constantly offer
employee incentives to educate themselves and offer seminars on how to be
successful, how to succeed in the world so that the worker can buffer himself
from being so dependent on his company should something happen.
Some companies will pay 50% of the tuition of any college
class any employee takes in any field, no questions asked or they offer
upgrading in their field by contracting with a technical school to come onsite
and offer nightly classes every week or something like that.
Offer workshops in investing, home buying, etc. in order to
empower the workers to be responsible for their own lives, not be like a bunch
of immature kids looking to father (the company) for all their answers like the
citizens of Russia were after communism fell.
Encourage them to keep their work skills up to date for
their own sake. You don't have to tell
them it's in case the company goes bust but make it a healthy ideology that you
want empowered workers to stay current with the technology.
In some ways, lay-off survivor sickness is like post
traumatic stress syndrome in that the survivors feel guilty they're still there
and others gone while bearing unresolved anger at the company for having done
this to them. You have to engender an
attitude which:
breaks them away from the past legacy of the company the way
it was.
they have to realize their identities are separate and
distinct from the company. They have to
be strong and flexible enough to create a life outside of the company and leave
to find another job if the must.
They have to enter into a new uncharted period of optimism
and growth.
There are generally four stages to doing a downsizing the
right way without alienating the workers:
Do it compassionately with plenty of advice and time for
retiring or looking for another job.
have your big meeting, send memos around telling them you
relate, feel their pain, that it's a sad situation all around, you understand
their feelings and offer some kind of "grief" counselling and a bit
of time to get over it.
Come out with your new paradigm of "A New Company for a
New Era." Get an attitude of
optisim and positive change going.
Put incentives in place to get them motivated like profit
sharing, upgrading skills, new uniforms, Friday afternoons off, a new break
lounge, free peanuts and soda, paying for 50% of their children's college
tuition, etc.
If you lie once and they find out, you lose all your
credibility so stay straight with them all the time.
Offer some kind of incentives to employees to enrich their
lives outside of the job like free memberships at the local gym, free passes to
the movies or the local campground or free classes through the local continuing
education program simply to get them somewhat away from the codependency
relationship with the company and see there are other worlds out there.
Give the employees more power in deciding how the company
should be run. Give them more
autonomy. Get rid of the old
dinosaurs.
Promote based on achievement not on seniority. Offer bonuses for increasing group
production. Make it easy for them to
leave and try their luck elsewhere.
The more new blood that comes in after a lay-
off, the better it is because they're fresh, untainted by
the negative past.
Speak and act from the heart.Be a people person. Make it look as though you really care about
the company and the workers and not just the bottom line.
Tell them you will do the best you can but no company can
promise lifetime security anymore.
Try #302.35 or HM131 at the library for books about
organizational changes. Try #658.311 or
HF5449.5 for books about lay-offs.
Downsizing Websites/
Lay-off Websites
joblossguide.net, job loss guide network.
academon.com/lib/essay/managing-union-environment.html
acs.appstate.edu/dept/ps-cj/vitadownsize.html
amazon.com/responsible-restructuring-creative-profitable-alternatives/dp/1576751295,
book about downsizing.
blythe.org/nytransfer-subs/labor/us_airlines, _government,
_declare_war_on_workers
cpsr.org/prevsite/program/workplace/cpu.009.html
extension.usask.ca/cjuce/articles/v23pdf/2315.pdf
ezinearticles.com/?expert=joe_love
intelperspective.blogspot.com
larval-subjects.blogspot.com/2007_01_01_archive.html, the
middle class worker working for the corporation encounters lay-offs every few
years.
latestautoinsurancetips.info/autoinsurance-insight-why+has+a+work+at+home+paradigm+shift+occurred-
section-1-id-488.html
mallenbaker.net/csr/nl/4.html
m-cc.nl/doyouwantthenolayoffspayoff.pdf
sasknetwork.ca/html/employers/workplace/downsizing.htm
socresonline.org.uk/6/4/canaan.html, new logic of downsizing.
uhuh.com/reports/headsup/hu63.htm
No comments:
Post a Comment